Neutriherbs is available to several countries worldwide. However, due to international shipping constraints, we are not able to ship to all countries. Below is a list of countries that we currently provide shipping to. We hope to expand this list in the near future. Sorry for any potential inconveniences. Thank you very much for your interest in our products!

Africa

Burundi Angola Algeria Benin
Comoros Cameroon Morocco Uganda
Djibouti Cape Verde Seychelles Rwanda
Eritrea Chad Sudan Mali
Ethiopia Congo Tunisia Gambia
Kenya Niger Liberia Ghana
Madagascar Gabon Togo Guinea
Malawi Zambia Nigeria Zimbabwe
Mauritius Zimbabwe Senegal  
Asia
China Afghanistan Georgia Azerbaijan
China, Hong Kong  Bangladesh Cambodia Bahrain
China, Macao  Bhutan East Timor Jordan
Cyprus India Indonesia Kuwait
Japan Iran  Iraq Lebanon
Mongolia Kazakhstan Malaysia Yemen
Republic of Korea Kyrgyzstan Myanmar Qatar
Uzbekistan Maldives Philippines Saudi Arabia
Turkmenistan Nepal Singapore Syrian Arab Republic
Tajikistan Pakistan Thailand United Arab Emirates
Israel Sri Lanka Viet Nam
Europe
Belarus Portugal Albania Austria
Bulgaria Denmark Andorra Belgium
Czech Republic Estonia UK France
Hungary Norway Croatia Germany
Poland Finland Gibraltar Slovenia
Russian Federation Iceland Greece Spain
Romania Ireland Lithuania Monaco
Sweden Isle of Man Italy Netherlands
Ukraine Latvia Malta Switzerland
Latin America and the Caribbean
Anguilla Belize Argentina Jamaica
Aruba Costa Rica Bolivia Venezuela
Barbados Chile Brazil Uruguay
Cuba Guatemala Colombia Peru
Mexico Honduras Ecuador Haiti
Northern America
Canada USA Australia New Zealand

 

Order Processing
Orders are usually packed and ready to ship in 1 to 3 business days. However, shipments are subject to customs clearance procedures, which can cause delays beyond original delivery estimates. International shipments will not ship until all item(s) ordered become available. A “business day” is considered to be Monday through Friday, excluding holidays. Please allow 1 business day for your tracking information to update. If you have additional questions, please contact customer service.

Taxes, Duties and Customs

For orders shipped outside of the US/UK, any applicable duties, tariffs or other fees may be incurred. Please note Neutriherbs is not responsible for any duties, tariffs or other fees.

Customers are solely responsible for any applicable duties, tariffs or other fees that may be added to international orders by the shipping carrier.

Shipping Agreement

If the package shows delivered, but a package has not been collected, please contact your shipping carrier to conduct a lost package search or to take advantage of any available shipping insurance they may offer. Neutriherbs is responsible for lost or stolen packages. We will replace an order if you do not receive the item within 60 business days.

Address Changes

If you wish to change your shipping address after making an order, please contact us as soon as possible so that we can assist you. Please keep in mind that once orders are processed, we cannot change the  shipping address. We ask that you double check your shipping address when entering it into the system to ensure that you receive your package. Neutriherbs is not responsible for deliveries that are made to incorrect addresses which are entered on our checkout page by customers in error. 

For order inquiries, please allow 1-2 business days for a response.

All general inquiries, please allow 3-5 business days.